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Audio Response System

Audio Response Telephone Banking

Access your account information any time from your mobile device.

  • Call (716)665-7000 and Press 1 for the automated system.
  • For Transfers, Press 01
  • For Balance Inquiries, Press 02
  • For Checking Menu, Press 03
  • For Transaction-History Menu, Press 04
  • For Prior Year Dividends & Interest, Press 05
  • To Change Your Phone Access PIN, Press 07

Enter your member number and PIN (the initial PIN is the last four digits of your SS#; we encourage you to change this in the Member Services Option.)

Balance Inquiries:
This will allow you to check your balance on each account.

Checking Menu:
This will allow you to Review checks that have cleared your account.

Transaction History Menu:
This will allow you to Review the most recent transaction on your account.

Dividend and Interest Menu:
This Allows you to review dividends and interest acquired on your account for prior year

Phone Access PIN:
This will allow you to change your 4 digit pin that is required to use the audio response telephone banking.
If you do not know your pin, please call SCFCU at 716-665-7000

*If you have questions and wish to speak with a staff person, call (716)665-7000 during regular business hours. M-W 9-4:30, Th 9-5, F 9-5:30, Sat. 9-12.

We offer Audio Response as a convenience, but we are here to help, should you need it.



168 E Fairmount Ave
Lakewood, NY 14750

(716) 665-7000

Open today · 9:00 am – 5:30 pm

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Southern Chautauqua Federal Credit Union is committed to providing its members with the professional financial services they have come to expect. It will use its resources wisely and be held accountable to its members.